FREQUENTLY ASKED QUESTIONS

square white arrow to scroll down to next section.

all the Questions YOU MAY HAVE.

At Olympus at the Canyons in Herriman, UT, our diverse floor plans cater to every lifestyle. Whether you need a cozy two-bedroom retreat, a spacious three-bedroom haven, or a grand four-bedroom residence, we’ve got you covered. Visit our FAQs page for insights into our vibrant community and find your perfect fit!

  • Can I be added to a waitlist if no units are available?

    Yes, we offer a waitlist if the floor plan you are interested in is not available.

  • Are there short-term or flexible lease options available?

    Yes, we offer anywhere from 3- to 13-month lease terms. The price depends on the lease term selected.

  • Do prices change based on lease term or floor plan?

    Pricing changes based both on the lease term as well as the floor plan you select.

  • What is the application process and timeline?

    Our application process can be completed 100% online through our website. You will typically know if you are approved within 24-48 hours of applying!

  • What documents are required to apply?

    We require proof of identification, proof of income, and rental history.

  • Can I lease an apartment without an in-person visit?

    Yes! Our application process can be completed 100% online. You can also view our floor plans, as well as photos of our units, on our website.

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    For the application, there is a $40 application fee per adult in the household, and there is also a $200 administrative fee for the entire household. For move-in costs, we require a $500 security deposit (on approved credit), as well as any prorated rent and additional fees.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    There is a $115 monthly internet charge (Wi-Fi and cable through Xfinity) and a $12 monthly property tax.

  • What payment methods are accepted?

    At move-in, we require certified funds only (cashier's check or money order). For monthly rent payments, we accept online payments through our portal (Loft Living), and we also accept personal checks, as well as cashier's checks and money orders.

  • Are late fees charged for late rent, and when?

    A late fee in the amount equal to 10% of your rent will be charged if rent is paid after the 3rd of the month.

  • What is the guest policy?

    Guests must comply with any written apartment rules and community policies, including instructions for care of our property.

  • What is your smoking policy?

    All use of tobacco products involving smoking, burning, or combustion of tobacco is prohibited in any portion of the community.

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    The leasing office is open Monday-Friday 9:00 AM to 6:00 PM, and Saturdays 10:00 AM to 4:00 PM.

  • Are there community events or resident programs?

    We have 4 community events a month that are completely free to residents!

  • Are parking permits required?

    No, parking permits are not required at Olympus at The Canyons.

  • How do I set up electricity, water, and internet?

    Electricity can be set up in your name directly through Rocky Mountain Power. Gas can be set up in your name directly through Enbridge Gas. Water, sewer, and trash do not need to be set up in your name; they will already be set up under your unit, and the fees will be paid monthly with rent. Internet is through Xfinity. You do not need to have an Xfinity account in your name, as an account will already be made under your unit. You will just need to pick up your Wi-Fi router from an Xfinity store.

  • What internet or cable providers service the community?

    Our cable and internet package is through Xfinity.

  • Is renters insurance required?

    Renter's insurance is required. If you do not maintain your own renter's insurance, you will be opted into our liability waiver, which is $15 per month.

  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Trash is usually around $25 a month and can be paid with your rent. There are no fees for recycling or pest control.

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    Maintenance is available 24/7 for emergencies. You can reach emergency maintenance by calling the office at 801-679-3215 and opting in to the emergency maintenance line when instructed.

  • How do I schedule my move-in date and time?

    You can schedule your move-in date directly online when you are applying for your home. To schedule a specific time, you can email the leasing office directly at canyons@olympusproperty.com.

  • What is the move-out notice period?

    We require a written 60 day notice to vacate.

  • Are accessible (ADA) apartments available?

    No we do not offer any units that are specifically ADA accessible.